Suspending or restoring users

This topic is not applicable when SCIM integration is enabled. User status is managed in your IdP.

You can suspend a user so that they are unable to log in to the Secure Endpoint Console. Depending on the reason for the suspension, you may want to suspend them until a particular date or suspend them indefinitely.

After you suspend a user, you can restore the user's ability to log in to the Secure Endpoint Console at any time by setting the user's User Status back to Active.

Suspending a user cancels any report schedules they've created.

Suspending a user in the Secure Endpoint Console does not suspend the user in the IdP.

Suspending a user

To suspend a user:

1. Log in to the Secure Endpoint Console as a user with Manage permissions for Users.
2. Go to the Users area.
3. From the list, click the link for the user you want to suspend.
4. Under Status, do one of the following:
   • To suspend the user indefinitely, select the Suspended radio button.

   • To suspend the user until a specific date:

     1. Select the Temporarily suspended until radio button.
     2. Click the Select Date field and select a date from the calendar that shows.
5. Click OK.

The user is suspended, and a User updated event is logged to Event History.

Restoring a suspended user

To restore a user that has been suspended:

1. Log in to the Secure Endpoint Console as a user with Manage permissions for Users.
2. Go to the Users area.
3. From the list, click the link for the user you want to restore.
4. Under Status, select the Active radio button.
5. Click OK.

The user is restored, and a User updated event is logged to Event History.